Forward Deployed Engineer, Infrastructure Specialist (Middle East)
$20k - $40k • Remote • Middle East • FullTime
Posted 4d ago
About the job
Cohere is a leading enterprise AI company building cutting-edge foundation AI models and end-to-end products. We are seeking engineers passionate about Agentic AI to join our team and shape how enterprises harness AI in real-world applications. As a Forward Deployed Engineer, you will act as a bridge between our core North product and client engineering teams, solving complex problems and securely integrating AI into critical sectors. This role involves working at the forefront of AI deployment, ensuring secure and efficient integration into client environments.
Responsibilities
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage customers and deliver solutions.
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
- Travel to customer premises between 20-40%.
Requirements
- Experience working directly with customers.
- Experience deploying enterprise software in private/hybrid cloud environments.
- Proven experience administering large-scale production Kubernetes clusters and expertise with Helm.
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control.
- Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
- Ability to excel in fast-paced environments with shifting priorities.
- Fluent in Arabic and English.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote, plus an annual company offsite.
- Co-working benefit for those not near an office.
- $500 home office stipend.