Forward Deployed Engineer, Infrastructure Specialist
$20k - $40k • Remote • Tokyo • FullTime
Posted 1mo ago
About the job
Cohere is seeking a Forward Deployed Engineer, Infrastructure Specialist to join their team. This role focuses on shaping how enterprises harness AI in real-world applications, acting as a bridge between Cohere's North AI workspace platform and client engineering teams. You will be at the forefront of solving complex problems and securely integrating AI into critical sectors like finance, healthcare, and telecommunications. The ideal candidate will be passionate about working at the cutting edge of Agentic AI and deeply care about customers.
Responsibilities
- Lead end-to-end deployment of North in private cloud and on-premises environments.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage customers and deliver solutions.
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions.
Requirements
- Experience working directly with customers.
- Experience deploying enterprise software in private/hybrid cloud environments.
- Proven experience administering production Kubernetes clusters and expertise with Helm.
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git.
- Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
- Ability to excel in fast-paced environments with shifting priorities.
- Fluent Japanese and business-level English.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote.
- Annual company offsite.
- Co-working benefit for those not near an office.
- $500 home office stipend.