Engineering Manager, FDE Infrastructure (NORAM)
Remote • Canada • FullTime
Posted 1mo ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
AI Infrastructure Engineer
About the job
Cohere is seeking an Engineering Manager to lead their Deployment Engineering team. This is a hands-on leadership role focused on driving the deployment of Cohere's North platform into customer environments. The manager will lead a team of Forward Deployed Engineers, taking ownership of technical implementation and customer success. The role involves close collaboration with Product, Engineering, and Sales teams to deliver AI solutions to enterprises and requires a proactive approach to problem-solving and scaling infrastructure.
Responsibilities
- Lead and mentor a team of Forward Deployed Engineers.
- Drive end-to-end deployment of North in private cloud and on-premises environments.
- Take ownership of customer success from technical implementation through delivery.
- Collaborate with Product, Engineering, and Sales to shape AI delivery to enterprises.
- Mentor the team on cloud infrastructure, Kubernetes, and enterprise-grade deployments.
- Optimize performance for OpenSearch, databases, and other K8s services.
- Define scaling guidelines for GPU and CPU compute resources.
- Build scalable processes and technology.
Requirements
- 5+ years of experience in software engineering with demonstrated leadership.
- Hands-on experience deploying enterprise software at scale.
- Strong expertise in cloud infrastructure (Azure, AWS, GCP).
- Experience with Kubernetes, Helm, and CI/CD pipelines.
- High agency and a doer mentality.
- Experience managing engineers in a fast-paced, high-growth environment.
- Excellent communication skills in English.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a mental health budget.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation.
- Budget for traveling to other offices if remote.
- Annual company offsite.
- Co-working benefit for those not near an office.
- $500 home office stipend.