Forward Deployed Engineer (FDE)
$184k - $253k • Hybrid
Posted 10d ago
Remote Work Policy
On-site
Categories
Applied AI Engineer
About the job
As a Forward Deployed Engineer (FDE), you will be a dedicated Cloudflare expert directly embedded within the team of one of our most strategic and fast-paced customers. You will serve as the primary technical resource, architecting complex multi-stage migrations and providing the hands-on configuration necessary to drive the success of unique web infrastructure requirements. We are looking for a proactive, high-trust partner who thrives in agile environments, acts as a bridge to internal product teams, and possesses a deep passion for the future of AI-driven security. You will leverage your deep knowledge of AI/LLM concepts to align Cloudflare’s capabilities with the customer’s AI-focused culture and future technological goals, staying with the account post-migration as a trusted advisor to identify future strategic initiatives.
Responsibilities
- Serve as a trusted advisor to key enterprise customers, providing technical insights, best practices, and strategic recommendations for Cloudflare’s worker and workers AI platforms.
- Lead architectural discussions, design sessions, and solution reviews to ensure optimal application of Cloudflare’s offerings.
- Diagnose complex technical issues and deliver effective, strategic solutions in collaboration with support and product teams.
- Design and configure comprehensive, tailored solutions with a focus on Application Security, utilizing Cloudflare Workers to optimize and direct global traffic and Network Security.
- Support the account team by managing complex configurations heavily reliant on Terraform for seamless operational stability.
- Act as a high-speed conduit between the customer and internal Cloudflare teams, advocating for customer needs and influencing product roadmaps.
- Manage complex, fast-moving technical discussions primarily through Slack, guiding the customer.
- Leverage deep knowledge of AI/LLM concepts to align Cloudflare’s capabilities with the customer’s AI-focused culture and future technological goals.
- Provide long-term guidance post-migration, identifying future strategic initiatives including Network Security and SASE architectures.
Requirements
- 10+ years of technical customer-facing experience as a technical architect or lead on complex, enterprise-level projects within cloud networks, web infrastructure, or security.
- Extensive and proven knowledge of development platforms such as Cloudflare’s Application Security, Workers and Workers AI, cybersecurity, web performance, and cloud infrastructure.
- Extensive experience implementing and supporting complex technical solutions using Terraform for infrastructure management.
- Demonstrated ability to build trust and rapport in challenging environments, remaining flexible and persistent in establishing regular cadences with stakeholders.
- Exceptional ability to navigate 'Slack-first' communication cultures, providing clear guidance and managing technical threads under pressure.
- Strong technical understanding of and passion for AI/LLM concepts.
- Strong knowledge of networking protocols, cybersecurity, and industry standards (e.g., Zero Trust/SASE).
- Experience or strong interest in transitioning application-heavy environments to network security.