Legal Operations Generalist

About the job

Responsibilities

• Act as the central hub for the Legal team, managing the intake system, triaging requests, and ensuring proper routing.
• Identify and implement AI-native approaches to legal operations, driving adoption within the team.
• Manage Contract Lifecycle Management (CLM) operations, including automated workflows for NDAs, vendor agreements, and commercial contracts.
• Support the use of AI and MCP capabilities for self-service contract data queries and trend analysis.
• Maintain and organize the Legal team's document repository, creating searchable archives and documenting standard operating procedures.
• Oversee the Legal team's new hire onboarding process and manage key templates, playbooks, and training materials.
• Track and report on legal operations metrics such as request volume, turnaround times, and outside counsel spend.
• Support entity management and corporate filings, coordinating with external vendors and counsel.
• Assist with ESG and regulatory compliance execution, including data gathering, tracking, and reporting.
• Manage outside counsel and vendor relationships, including budget tracking and performance reviews.
• Coordinate and chase signatures for documents, ensuring timely agreement closures.
• Administer the DocuSign environment, managing envelopes, templates, user permissions, and integrations.
• Arrange document notarization, coordinating with internal stakeholders and external services.
• Promote legal processes to cross-functional teams, developing self-service resources and demonstrating efficiency benefits.

Requirements

• Bachelor's degree in Political Science, Legal Studies, Data Science, or a related field.
• 4-8 years of experience in legal operations, business operations, contracts management, or a similar operational role within a technology company or law firm.
• Hands-on system experience, preferably as a workflow designer or administrator.
• Experience with DocuSign, Ironclad, Jira, and Google Suite is strongly preferred.
• A generalist operational background with experience across systems, documentation, reporting, and cross-functional coordination.
• Strong process-building skills, with the ability to create structure and documentation.
• Comfort with ambiguity and a proactive approach to tasks.
• Excellent organizational, time management, and project management skills to handle high volume and competing priorities.
• Strong judgment, professional integrity, discretion, and ability to maintain confidentiality.
• Curiosity about AI tools and a drive for finding scalable work methods.

Benefits

• Base salary
• Equity (options and/or restricted stock units)
• Comprehensive health, dental, vision, life, and disability insurance coverage
• 401k