Applied AI Architect, State and Local Government
New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC
Posted 9d ago
About the job
As an Applied AI team member, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping state and local government agencies understand the value of Claude and how they can successfully integrate and deploy it into their technology stack. You'll combine deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining high standards for safety and reliability. Working closely with Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment, leveraging your expertise to help them understand Claude's capabilities, develop evals, and design scalable architectures.
Responsibilities
- Partner with account executives to understand customer requirements and translate them into technical solutions.
- Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey.
- Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
- Create and deliver compelling technical content tailored to different audiences, from technical deep dives to business value focused conversations.
- Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack.
- Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases.
- Identify common integration patterns and contribute insights back to Product and Engineering teams.
- Travel frequently to customer sites for workshops, technical deep dives, and relationship building.
- Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.
Requirements
- Prior experience working with US federal, state, and/or local agencies.
- 5+ years of experience in technical customer-facing roles (e.g., Solutions Architect, Sales Engineer, Technical Account Manager).
- Experience navigating complex buying cycles involving multiple stakeholders.
- Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders.
- Strong technical communication skills to translate customer requirements between technical and business stakeholders.
- Experience designing scalable cloud architectures and integrating with enterprise systems.
- Familiarity with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Excitement for cross-organizational collaboration, working through trade-offs, and balancing competing priorities.
- A love of teaching, mentoring, and helping others succeed.
- Excellent communication and interpersonal skills.
- Passion for thinking creatively about how to use technology safely and beneficially.