Applied AI Architect, Enterprise Tech
Boston, MA; New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA
Posted 16d ago
About the job
As an Applied AI team member, you will serve as a Pre-Sales architect, acting as a trusted technical advisor to large enterprises. Your role involves helping them understand the value of Claude and envision its successful integration into their technology stack. You will combine deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while upholding high standards for safety and reliability. Working closely with Sales, Product, and Engineering teams, you will guide customers from initial technical discovery through successful deployment, leveraging your expertise to help them understand Claude's capabilities, develop evaluations, and design scalable architectures.
Responsibilities
- Partner with account executives to understand customer requirements and translate them into technical solutions.
- Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey.
- Support customers building with both the Claude API and Claude for Work.
- Create and deliver compelling technical content tailored to diverse audiences, from engineering deep dives to executive business value conversations.
- Guide technical architecture decisions and assist customers in integrating Claude into their existing technology stack.
- Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases.
- Identify common integration patterns and contribute insights to Product and Engineering teams.
- Travel occasionally to customer sites for workshops and technical deep dives.
- Maintain strong knowledge of LLM capabilities and implementation patterns.
Requirements
- 5+ years of experience in technical customer-facing roles (e.g., Solutions Architect, Sales Engineer, Technical Account Manager).
- Experience working with enterprise customers and navigating complex buying cycles.
- Exceptional ability to build relationships and communicate technical concepts to diverse stakeholders, including C-suite executives and IT teams.
- Strong technical communication skills to translate requirements between technical and business stakeholders.
- Experience designing scalable cloud architectures and integrating with enterprise systems.
- Comfortable with Python.
- Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
- Excitement for cross-organizational collaboration, working through trade-offs, and balancing priorities.
- Passion for teaching, mentoring, and helping others succeed.
- Excellent communication and interpersonal skills to convey complex topics clearly.
Benefits
- Annual compensation range: $240,000 - $315,000 (OTE for sales roles, including commissions/bonuses and base salary).