Software Engineer I
Remote • Vancouver • FullTime
Posted 10d ago
Job Location
Vancouver
Tech Stack
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
The Agent Analytics team builds systems to help customers understand and improve their AI agents by transforming agent traces, conversations, and evaluation results into actionable insights. These insights are then connected with the broader product experience through reliable, easily explorable, and fast-querying backend services and data infrastructure. As a Software Engineer I on this team, you will contribute to the foundation of a growing AI analytics product, starting with well-scoped backend and data pipeline features. You will gain experience processing agent traces, building APIs for session exploration and data export, and enhancing the speed and reliability of analytics systems, learning how engineering decisions impact customer experience.
Responsibilities
- Build and ship backend features and APIs for exploring agent sessions, traces, and evaluation results, with guidance.
- Contribute to data pipelines that ingest, enrich, synchronize, and export agent data, including tests and validation.
- Investigate slow queries and pipeline issues to improve data freshness, processing throughput, and feature responsiveness.
- Write maintainable code and automated tests, participate in code reviews, and debug services using logs and metrics.
- Collaborate with Engineering, Product, and Design to understand customer needs and deliver improvements from implementation through rollout, with mentorship.
Requirements
- B.S., M.S., or Ph.D. in Computer Science or a related technical field, or equivalent practical experience.
- 0-2 years of professional software engineering experience, including internships.
- Comfortable programming in at least one language such as TypeScript, Python, Java, or similar.
- Solid foundation in programming fundamentals, data structures, and algorithms.
- Curiosity about AI agents, their measurement, and eagerness to learn backend systems, data pipelines, and analytical databases.
- Exposure to SQL, backend APIs, cloud infrastructure, or data pipelines is a plus.
- Projects involving AI agents, LLM applications, tracing, or evaluations are welcome.
Benefits
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans.
- 401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period up to $2,000 annually.
- Flexible time off, paid holidays.
- Generous stipends for wellness, commuter transit/parking, learning and development, and new hire home office equipment.
- 12 weeks of Paid Parental Leave.
- Carrot Fertility Benefits/Adoption/Surrogacy support.
- Back-up Child Care support.
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions.
- Employee Stock Purchase Program (ESPP).