AI Applications Ops Lead, GPS
Remote • Doha, Qatar; London, UK
Posted 2mo ago
Job Location
Doha, Qatar; London, UK
Tech Stack
Remote Work Policy
Fully remote
Categories
Applied AI Engineer
About the job
Scale's Global Public Sector team is focused on using AI to address critical challenges facing the public sector worldwide. This role involves designing and developing the production lifecycle of full-stack AI applications, ensuring end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and resilient cloud infrastructure for international government partners. The goal is to enable the public sector to transform operations and better serve citizens through cutting-edge technology, with the opportunity to be a founding member of the team.
Responsibilities
- Own the production outcome and long-term performance/reliability of deployed AI use cases.
- Oversee the end-to-end health of the platform, ensuring seamless integration between AI core and full-stack components.
- Build automated systems to monitor model performance and data drift across geographically dispersed environments.
- Manage the technical lifecycle within diverse international regulatory frameworks.
- Lead the response for production issues in mission-critical environments and implement preventative measures.
- Translate deep technical performance metrics into clear insights for senior international government officials.
- Partner with Engineering and ML teams to ensure field learnings influence future technical architecture and decisions.
Requirements
- 6+ years in a high-impact technical role (SRE, FDE, or MLOps) with public sector experience.
- Familiarity with international government security standards and deploying sovereign AI.
- Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle.
- Proficiency in coding and modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
- Demonstrated ownership and proactive problem-solving for production deployments.
- Understanding of the critical reliability needs in the public sector.
- Ability to communicate system performance degradation and fixes to high-ranking officials.